Internal documentation analytics in Notion: governance guide

Classify docs into critical runbooks, reference policies, and context pages. Critical runbooks should always have named owners and review SLAs.

Create a compact inventory sheet linking each critical page to owner, review date, and incident dependency.

• Define criticality tiers before reporting.
• Assign one accountable owner per tier-1 doc.
• Set review SLAs by risk profile, not by team preference.

Pages with near-zero usage over multiple cycles should be archived, merged, or relinked from higher-traffic index pages.

When multiple documents solve the same task, consolidate and keep one canonical path to reduce operational confusion.

• Mark obsolete pages with redirect guidance.
• Merge duplicate SOPs into single source documents.
• Retain archived snapshots for audit traceability where required.

Keep revision logs and ownership metadata visible on critical process documents so reviewers can verify governance health quickly.

Use monthly snapshots to demonstrate that high-risk docs receive recurring review attention.

• Track last-reviewed timestamp for every critical SOP.
• Log major revisions with rationale and owner.
• Use governance reviews to confirm handoff docs remain usable.